Hassle-Free 30-Day Returns
Return Policy – Lava Charm
At Lava Charm, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 30-day return policy from the date of delivery, as long as the following conditions are met:
- The item must be in its original, unused condition.
- It must be returned with original packaging.
- A receipt or proof of purchase is required.
Non-returnable items:
- Used, worn, or damaged products.
- Personal accessories that have been unsealed (due to hygiene reasons).
How to request a return:
- Contact us at“ayesh7937@gmail.com”
- Include your order number and product photos.
- We’ll review your request and send you the return address.
- Once we receive and inspect the item, a refund will be issued to your original payment method within 5–10 business days.
Note: Shipping fees are non-refundable.