Return Policy – Lava Charm



At Lava Charm, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 30-day return policy from the date of delivery, as long as the following conditions are met:


  • The item must be in its original, unused condition.
  • It must be returned with original packaging.
  • A receipt or proof of purchase is required.




Non-returnable items:



  • Used, worn, or damaged products.
  • Personal accessories that have been unsealed (due to hygiene reasons).




How to request a return:



  1. Contact us at“ayesh7937@gmail.com”
  2. Include your order number and product photos.
  3. We’ll review your request and send you the return address.
  4. Once we receive and inspect the item, a refund will be issued to your original payment method within 5–10 business days.



Note: Shipping fees are non-refundable.